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Policies

Terms and Conditions 

Effective Date: 1 OCT 2025

Website: www.equalizedoutdoors.com

1. Acceptance of Terms

By accessing or using Equalized Outdoors’ website, products, or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our website or purchase our products.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from Equalized Outdoors. By using our site, you represent that you meet this requirement.

3. Products and Orders

All products displayed are subject to availability.

We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.

Prices are listed in USD and may change without notice.

We make every effort to display product images and descriptions accurately but cannot guarantee exact color or size representation due to screen/device differences.

4. Payment

Payment is required at checkout.

We accept major credit cards, PayPal, and other methods shown at checkout.

You agree to provide current, complete, and accurate purchase and account information.

5. Shipping & Delivery

Shipping rates and times are displayed at checkout.

Equalized Outdoors is not responsible for delays caused by carriers, customs, or other events outside our control.

Risk of loss passes to you once the carrier delivers the order to the provided address.

6. Returns & Refunds

Please review our Refund Policy below for details on returns, exchanges, and refunds.

7. Intellectual Property

All content on this site (logos, designs, text, images) is the property of Equalized Outdoors LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written consent.

8. Prohibited Uses

You may not use our website or products:

For unlawful purposes.

To infringe upon intellectual property rights.

To transmit viruses, malware, or spam.

To resell products without authorization.

9. Limitation of Liability

Equalized Outdoors is not liable for indirect, incidental, or consequential damages arising from use of our website or products. Our total liability shall not exceed the amount paid for the product at issue.

10. Indemnification

You agree to indemnify and hold harmless Equalized Outdoors LLC, its owners, and affiliates from any claims, damages, or expenses arising from your violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

 

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting.

13. Contact Information

Questions about the Terms should be sent to:

CS@equalizedoutdoors.com

Return Policy

Effective Date: 1 OCT 2025

1. Eligibility for Returns

Items must be returned within 30 days of delivery.

Items must be unworn, unwashed, and in original packaging with tags attached.

Clearance, final sale, or personalized/custom items are not eligible for return.

2. Process for Returns

Email cs@equalizedoutdoors.com with your order number and reason for return.

Once approved, you’ll receive a return shipping address.

Ship the item back in secure packaging (customer is responsible for return shipping costs unless the item was defective or incorrect).

3. Refunds

Once the return is received and inspected, you’ll receive an email notification.

Approved refunds will be processed back to your original payment method within 5–10 business days.

Shipping charges are non-refundable unless the product was defective or incorrect.

4. Exchanges

Exchanges are only available for the same product in a different size/color, subject to stock.

If the item requested is unavailable, a refund will be issued.

5. Damaged or Defective Items

If you receive a damaged or defective item, contact us within 7 days of delivery with photos. We will cover the return shipping and offer a replacement or refund.

 

6. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank/credit card statement.

Then contact your bank/credit card company — it may take additional time before your refund is officially posted.

If you’ve done this and still have not received your refund, please contact us at cs@equalizedoutdoors.com.

Stay Connected 

Equalized Outdoors allocates 5% of gross apparel sales to impact — 2.5% to conservation and 2.5% to veteran-support organizations

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